Terms & Conditions

Welcome to Mukha’s website Terms of Use. These terms describe the terms & conditions that govern your use of the Mukha website services. For customer service you can e-mail, write or phone us with your concerns or feedback.

Privacy
At mukha, we are commited to protecting and respecting your privacy rights. Under no circumstances will we sell, trade or rent your personal information to others. We only use the information provided to process orders and to provide you with the services on offer with this website. We may also use the details you provide to inform you about changes to our website, new products and services.
Transaction security
We use Paypal to process your payments securely. To read about Paypal and it’s security levels you can visit www.paypal.com.au
Postage & handling costs
All orders are weighed and priced according to the standard first class rate within Australia.
Delivery time
We aim to ship your order within 3 - 7 working days - except where an ordered item is out of stock, your order may be delayed for several days until we have all items to send at once (in which case, we will advise you of any delay). Should you require urgent delivery for a certain date, or have special delivery requirements, please contact us at info@mukha.com.au or phone us so that we can avoid any
disappointment. While we cannot guarantee delivery by a certain date, we will always try to help.
Delivery service
Should an order delivery be incorrect or damaged, please contact us immediately at info@mukha.com.au Should an order be lost in transit, we may not send replacement items immediately. Replacement items will be despatched according to our discretion following our investigations. We do not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place. We will not be held liable for any loss or damage resulting from late delivery.